GrowEasy Privacy Policy

Effective Date: May 13, 2025

At GrowEasy (“GrowEasy,” “we,” “us,” or “our”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your personal data when you visit our website (www.groweasy.ae), interact with our services, or engage with us as a client or prospective client. By using our website or services, you agree to the practices described in this policy.

1. Information We Collect

We collect personal information you provide directly to us and information automatically collected when you interact with our website or services. The types of data we may collect include:

a. Information You Provide

  • Contact Information: Name, email address, phone number, company name, and job title when you fill out contact forms, request a consultation, or subscribe to our newsletter.

  • Client Information: Billing details, business information, or other data provided during consulting engagements.

  • Communications: Information shared through emails, phone calls, or other correspondence with us.

  • Event or Marketing Information: Details provided when registering for webinars, events, or promotional campaigns.

b. Automatically Collected Information

  • Website Usage Data: IP address, browser type, device information, pages visited, and time spent on our website, collected via cookies and similar technologies (see Section 6 for details).

  • Analytics Data: Aggregated data about website performance and user behavior, collected through tools like Google Analytics.

c. Information from Third Parties

We may receive information from third-party partners (e.g., marketing platforms or event organizers) when you consent to share your data with us through those services.

We do not collect sensitive personal information (e.g., health data, racial or ethnic origins) unless explicitly required for a specific service and with your consent.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To Provide Services: To deliver consulting services, manage client relationships, and process payments.

  • To Communicate: To respond to inquiries, send newsletters, or provide updates about our services (with your consent where required).

  • To Improve Our Website and Services: To analyze website usage and enhance user experience through aggregated data.

  • For Marketing: To promote our services, events, or webinars, subject to your preferences and applicable laws.

  • For Legal Compliance: To comply with applicable laws, regulations, or legal obligations.

We do not sell your personal information or share it for cross-context behavioral advertising.

3. Legal Basis for Processing (for GDPR Compliance)

If you are in the European Economic Area (EEA), we process your personal data based on the following legal grounds:

  • Consent: When you provide explicit consent (e.g., for newsletters or cookies).

  • Contractual Necessity: To fulfill a contract with you (e.g., delivering consulting services).

  • Legitimate Interests: For purposes like improving our services or marketing, where your rights are not overridden.

  • Legal Obligation: To comply with legal requirements.

4. How We Share Your Information

We may share your personal information in the following limited circumstances:

  • Service Providers: With trusted third-party vendors (e.g., payment processors, email marketing platforms, or analytics providers) who process data on our behalf under strict confidentiality agreements.

  • Business Partners: With event co-organizers or marketing partners, only with your consent.

  • Legal Requirements: When required by law, court order, or to protect our rights, property, or safety.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to a successor entity with notice to you.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes. For example:

  • Contact information for marketing is kept until you unsubscribe.

  • Client data is retained for the duration of the engagement and as required by tax or legal obligations (typically 7 years).

  • Website usage data is anonymized and retained for analytics purposes.

When data is no longer needed, we securely delete or anonymize it.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. Cookies may include:

  • Essential Cookies: Necessary for website functionality (e.g., navigation).

  • Analytics Cookies: To track website performance (e.g., Google Analytics).

  • Marketing Cookies: To deliver relevant ads or content (with your consent).

You can manage cookie preferences through your browser settings or our website’s cookie banner. Disabling cookies may affect website functionality. For more details, see our Cookie Policy (link to a separate cookie policy, if applicable).

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.

  • Correction: Request correction of inaccurate or incomplete data.

  • Deletion: Request deletion of your data, subject to legal obligations.

  • Restriction: Request restriction of data processing in certain cases.

  • Data Portability: Request a transferable copy of your data.

  • Objection: Object to processing based on legitimate interests (e.g., marketing).

  • Withdraw Consent: Withdraw consent for data processing at any time (e.g., unsubscribe from newsletters).

  • Do Not Sell/Share: Opt out of the sale or sharing of your data (not applicable, as we do not sell data).

To exercise these rights, contact us at privacy@groweasy.ae. We will respond within the timeframes required by law (e.g., 30 days under GDPR, 45 days under CCPA). You may also lodge a complaint with a data protection authority in your jurisdiction.

8. Data Security

We implement reasonable technical and organizational measures to protect your personal data, including:

  • Encryption of data in transit (e.g., SSL/TLS for website interactions).

  • Access controls to limit data access to authorized personnel.

  • Regular security assessments of our systems and third-party vendors.

However, no system is completely secure, and we cannot guarantee absolute security. Please notify us immediately at privacy@groweasy.ae if you suspect unauthorized access to your data.

9. International Data Transfers

As a U.S.-based company, your data may be processed in the United States or other countries where our service providers operate. For EEA residents, we ensure data transfers comply with GDPR requirements, such as Standard Contractual Clauses or adequacy decisions. Contact us for details on our transfer mechanisms.

10. Children’s Privacy

Our website and services are not intended for individuals under 16. We do not knowingly collect personal data from children. If you believe we have collected such data, please contact us to request deletion.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review the privacy policies of those sites before sharing your information.

12. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our website with a revised “Effective Date” or via email (if applicable). Please review this policy periodically.

13. Contact Us

If you have questions, concerns, or wish to exercise your privacy rights, please contact:

GrowEasy
Email: privacy@groweasy.ae